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Discover how customer experience can boost profit in your dealership

In the guide, you’ll get access to:

  • How top-performing dealerships structure and measure KPIs
  • Some effective ways to turn an underperforming dealership around
  • Efficient and reliable methods for measuring customer engagement
  • A detailed look into how customer engagement increases profit in dealerships
  • Real case study data drawn from our experience with major dealerships in the past

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Go Beyond the Door

Research finds customer visit duration directly correlates with gross profits in automotive dealerships

For car dealerships, getting customers to walk through the door is key to making a sale. But if that’s all you’re focusing on, you’re unlikely to turn the profit you’re hoping for.

Blix Traffic’s research found that there’s a direct correlation between the amount of time a customer spends inside your dealership and the value of the resulting sale: dealerships that focus on delivering superior customer service are inevitably the ones that come out more profitable.


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